IP PBX

Webcall`s IP PBX range is based on the tried and trusted Farsouth solution that is locally developed and supported. The solution is cost effective with a range that caters for small office to large office requirements. Although the Farsouth systems are widely offered in the market, our installation expertise, the quality of the Webcall voice switching platform to which it is fully integrated and our proactive personal support makes all the difference.

Using an IP PBX with a VoIP solution ensures that the entire pathway that the call travels over - from handsets to the Webcall voice switching platform - uses the IP protocol. This avoids the problems that often occur when encoding and decoding IP to analogue and vice versa.

 
 

The solution is feature rich and provides a host of functions that include:

  • Ability to integrate with legacy analogue and ISDN lines as well as VoIP
  • Dynamic multi-level call routing options
  • Support for T38 Fax protocol
  • Call Recording facilities
  • Auto Attendant options
  • Hunt groups
  • Web-based GUI for easy customer interaction
  • Cell phone and smart phone integration
  • Interconnection of various locations to provide no-charge desk-to-desk dialling and seamless call transfer
  • Call monitoring and call recording for training and quality assurance purposes
  • Support for TMS systems such as MAN3000
  • Full range of PBX features - Auto attendant, voicemail to email, call queuing, music on hold, hot desking, click to dial and more
 
   
 

For more information, contact us on 087 354 1444 or sales@webcall.co.za or use the "I am interested" form below to send us your details.

 
 

More about us

I am interested